Employee Name: [Full Name]
Position: [Position Title]
Department / Team: [Department]
Manager: [Manager Name]
Start Date: [Start Date]
Buddy Assigned: [Buddy Name]
Probation End Date: [Date + 6 months]
P&C Contact: [P&C Coordinator]
P&C People & Culture
MGR Manager
IT IT / Systems
EMP Employee
BUDDY Onboarding Buddy
Phase 1: Pre-Start (Before Day 1)
Send formal offer letter and employment contract for signing
P&C
Receive signed employment contract and collect Tax File Number Declaration, Superannuation Choice Form, and bank account details
P&C
Verify right to work in Australia (passport, visa, or citizenship documentation)
P&C
Initiate background check (police check, qualifications verification, reference checks)
P&C
Set up employee record in HRIS (Employment Hero) — personal details, contract, payroll
P&C
Add to payroll for first pay cycle
P&C
Send Fair Work Information Statement (NES requirement)
P&C
Order laptop and peripherals (monitor, keyboard, mouse, headset)
IT
Provision Microsoft 365 account (email, Teams, SharePoint)
IT
Create accounts: Slack, JIRA, Confluence, GitHub/GitLab, AWS/GCP (role-dependent)
IT
Set up VPN access (Tailscale) and MFA enrolment
IT
Prepare building access card / key fob
IT
Configure laptop with standard image, endpoint protection, and full-disk encryption
IT
Assign an onboarding buddy from the team
MGR
Prepare Day 1 schedule and first-week plan
MGR
Set up workstation (desk, chair, monitor) if office-based
MGR
Notify the team of new starter (name, role, start date)
MGR
Schedule key Week 1 meetings (1:1, team intro, stakeholder introductions)
MGR
Prepare role-specific onboarding resources (documentation, project briefs, access to repos)
MGR
Send welcome email with Day 1 details (start time, location, what to bring, dress code, parking/transport info)
P&C
Include links to pre-reading: Company overview, org chart, team page, P&C Policy Hub
P&C
Send welcome pack (company swag, notebook, welcome card from team) — shipped for remote starters
P&C
Phase 2: Day 1
Greet employee at reception (or via video call for remote starters)
MGR
Office tour: kitchen, bathrooms, emergency exits, fire extinguishers, first aid kit, quiet rooms, collaboration areas
BUDDY
Introduce to immediate team members and key contacts on the floor
MGR
Collect building access card and demonstrate entry/exit procedures
IT
Provide welcome morning tea or lunch with the team
BUDDY
Hand over laptop and equipment; complete asset register sign-off
IT
Assist with laptop setup, Wi-Fi connection, and initial login
IT
Complete MFA enrolment on all accounts
EMP
Test email, Slack, Teams, VPN, and key systems access
EMP
Set up voicemail and email signature (template provided)
EMP
Discuss role expectations, team structure, and reporting relationships
MGR
Review first-week and first-month plan
MGR
Explain team communication norms (Slack channels, meeting cadences, stand-ups)
MGR
Introduce buddy and explain buddy role
MGR
Schedule recurring 1:1 meetings (weekly for first 3 months)
MGR
Phase 3: Week 1
Complete WHS induction (emergency procedures, hazard reporting, first aid officers, evacuation assembly point)
EMP
Review and acknowledge Code of Conduct
EMP
Review and acknowledge Anti-Discrimination & Harassment Policy
EMP
Review and acknowledge Privacy Policy and IT Acceptable Use Policy
EMP
Complete cybersecurity awareness training module
EMP
Complete all compliance acknowledgements in HRIS
EMP
HRIS walkthrough (Employment Hero): leave requests, payslips, personal details, policies
P&C
Expense system walkthrough
P&C
Project management tools training (JIRA, Confluence) — team-specific workflows
BUDDY
Development environment setup (for engineering roles: IDE, repos, CI/CD pipelines, staging environments)
BUDDY
CRM/client systems training (for client-facing roles)
MGR
Attend team stand-up / sprint ceremony and observe working rhythm
EMP
Introduction meetings with key stakeholders and cross-functional contacts
MGR
Buddy coffee catch-ups (at least 2 during the first week)
BUDDY
Review team documentation, project wikis, and architecture overviews
EMP
Assign first low-risk task or pair-programming exercise
MGR
Phase 4: Month 1 (30-Day Check-In)
Conduct 30-day check-in meeting: how is the employee settling in? Any concerns?
MGR
Set initial performance goals and OKRs for the probation period
MGR
Develop individual training plan (identify gaps and learning priorities)
MGR
Confirm background check results received and satisfactory
P&C
Ensure all compliance training completed and acknowledged in HRIS
P&C
Complete Home Office WHS Self-Assessment (if working remotely)
EMP
Employee to provide initial feedback on onboarding experience (pulse survey or conversation)
EMP
Employee contributing to regular work (e.g., assigned to a project stream, handling tickets)
MGR
Phase 5: Month 3 (90-Day Review)
Conduct 90-day review meeting: progress against goals, feedback on performance and cultural fit
MGR
Gather informal feedback from team members and stakeholders
MGR
Review training plan progress and adjust if needed
MGR
Discuss any concerns or areas for improvement openly with the employee
MGR
If performance concerns exist, document and begin early support measures (not PIP at this stage)
MGR
Employee self-assessment: Are they happy? Are expectations being met? What support do they need?
EMP
Prepare preliminary probation assessment — on track / concerns / at risk
MGR
Buddy program formally concludes (ongoing informal support encouraged)
BUDDY
Phase 6: Month 6 (Probation Review & Confirmation)
Schedule formal probation review meeting at least 2 weeks before the probation end date
MGR
Complete Probation Review Form: assessment against goals, competencies, values, and cultural fit
MGR
Seek endorsement from People & Culture (and skip-level manager if required)
MGR
Conduct probation review meeting with the employee
MGR
Decision: Confirm employment / Extend probation (max 3 months, by written agreement) / Terminate during probation (1 week notice per contract)
MGR
Issue Confirmation of Employment letter (or Extension/Termination letter as applicable)
P&C
Update HRIS to reflect confirmed employment status and adjusted notice period
P&C
Set annual performance review goals (aligned to company OKR cycle)
MGR
Transition to standard 1:1 cadence (fortnightly or as agreed)
MGR
Collect final onboarding feedback for continuous improvement
P&C
Completion Sign-Off
By signing below, we confirm that the onboarding program has been substantially completed and the new employee has been provided with the information, training, equipment, and support necessary to perform their role.
Employee Signature & Date
P&C Representative & Date