Proactive, AI-powered IT services that predict and prevent issues before they impact your business. From the team that has kept Australian businesses running since 1985.
Explore the Solution View PricingAustralian businesses lose an average of $5,600 per minute of unplanned downtime. Reactive IT support waits for things to break, then scrambles to fix them.
Multi-cloud, hybrid work, and an explosion of endpoints have made IT environments exponentially harder to manage with traditional tools.
Legacy MSPs wait for tickets. By the time an issue is reported, productivity has already been lost and frustration has set in across the business.
Beyond direct revenue loss, downtime erodes customer trust, damages reputation, and diverts skilled staff from strategic projects to firefighting.
Australia faces a critical shortage of 30,000+ IT professionals. Internal teams are stretched thin, burning out, and struggling to keep up with demand.
Every unpatched system and misconfigured endpoint is an attack vector. Manual patch management simply cannot keep pace with the modern threat landscape.
We combine 40 years of IT expertise with cutting-edge artificial intelligence to deliver IT services that anticipate, prevent, and resolve issues autonomously.
Our AI engine analyses millions of data points across your environment in real time, identifying patterns and anomalies that human operators would miss.
When issues are detected, our system automatically triages, prioritises, and in many cases resolves them without any human intervention.
For complex issues, our Australian-based engineers receive AI-enriched tickets with full context, dramatically reducing resolution time.
Machine learning models trained on 100M+ IT events predict failures before they occur.
70% of common incidents resolved automatically in under 60 seconds, 24/7.
24/7 AI-driven monitoring across servers, networks, endpoints, and cloud. Real-time anomaly detection with predictive alerting up to 72 hours in advance.
AI analyses hardware telemetry, software performance, and usage patterns to schedule maintenance before failures occur. Reduce unplanned downtime by 85%.
Natural language AI assistant handles L1 tickets instantly. Password resets, software installs, access requests, and common troubleshooting resolved in seconds.
Complete device lifecycle management. AI-optimised procurement, zero-touch deployment, proactive health monitoring, and automated refresh planning.
AI-prioritised patching that evaluates risk, compatibility, and business impact. Automated deployment during optimal windows with instant rollback capability.
Real-time dashboards with AI insights. Capacity planning, trend analysis, cost optimisation recommendations, and executive reporting all automated.
Our AI scans your entire environment in 48 hours. We map infrastructure, identify risks, document dependencies, and establish performance baselines.
We deploy our monitoring agents and integrate with your existing tools. The AI begins learning your environment's unique patterns and normal behaviour.
Our AI engine builds a comprehensive model of your IT environment, establishing baselines and training predictive models on your specific infrastructure.
The system moves from monitoring to prediction. Automated remediation handles routine issues while your dedicated ASI team manages complex escalations.
Monthly AI-driven reviews identify optimisation opportunities. The system continuously improves, learning from every incident and resolution.
All plans include 24/7 AI monitoring, Australian-based support, and a 99.9%+ uptime SLA.
For growing businesses
For established businesses
For complex environments
Meridian Financial Group is a mid-market financial services firm with 280 employees across Sydney and Melbourne. They were struggling with ageing infrastructure, frequent outages, and a two-person IT team that was overwhelmed.
The Challenge: 15+ hours of unplanned downtime per month, compliance gaps threatening their AFSL, and IT costs spiralling 20% year-over-year with no improvement in service quality.
The Solution: ASI deployed the Professional tier with AI-powered monitoring, predictive maintenance, and an AI helpdesk. The internal IT team was freed to focus on strategic projects while ASI AI handled day-to-day operations.
For a typical 200-person organisation, switching to ASI AI-Managed IT Services delivers measurable returns within the first 90 days.
Reduced downtime, fewer incidents, lower staffing costs, and optimised licensing combine for significant savings.
Clients see an average return of $3.20 for every $1 invested in ASI AI-Managed IT within the first year.
Most organisations recoup their investment within 4-5 months through reduced downtime and operational efficiencies.
Every ASI AI management plan includes security-first practices aligned with Australian standards and international frameworks.
Our AI monitors for anomalous behaviour across every endpoint, network segment, and cloud workload. Threats are identified and contained before damage occurs.
Continuous compliance monitoring against Essential Eight, ISO 27001, and industry-specific frameworks. Automated reporting for audits and board requirements.
We're not a global conglomerate or a startup. We're an Australian company that has been serving Australian businesses for four decades. Your data stays onshore.
We didn't add AI to legacy processes. We rebuilt IT service delivery from the ground up around artificial intelligence and machine learning.
When you need a human, you get an experienced engineer based in Australia. No offshore call centres, no script readers.
500+ Australian businesses trust ASI AI. Our average client retention rate is 96%, and our NPS score is 72.
Book a free AI readiness assessment and discover how ASI AI-Managed IT Services can reduce your costs, improve uptime, and free your team to focus on what matters.
ASI AI Solutions • Botany, NSW • Est. 1985
1300 ASI AIR • hello@asiai.com.au